The easy way to integrated communication
by folashade wisdom
folawise@gmail.com

Dear IT Manager,

We are coming to the close of the year. Apparently managers are getting ready to audit, review, draw conclusions, analyze events, trying to balance setbacks with progress. Some Managers are happy about the decisions they have made in the course of the year, some are promising themselves to make the next year a better one. But I am certain, those who are still in business are thinking about GROWTH



Growth is imperative to any serious-minded organization and growth impacts on I.T budgets;

- Increased hardware expenses

- Increased software spendings and licensing issues

- Attending training requiring human capital or resources



The major challenges with such organizations has always been on how to reduce or balance I.T budget without compromising the efficiency and quality of their goods and services.



Since new proprietary softwares most times require newer and more expensive hardware infrastructure to perform optimally, this invariably drives the cost of doing business up hereby keeping products and services out of the reach of the intended market.



In view of this, it become imperative to find an alternative to planning & implementing I.T budgets without compromising the quality of service delivery.



Let me help you with a very vital decision. One that will enhance productivity in your organization and afford you a very flexible and easy integrated communication. At the same time lowering your TCO and gives you a good ROI.



Below are two open source collaboration solutions you should consider buying and using the coming year. You can easily migrate from your existing mail and collaboration server that cost more into this effective environment which cost less. I should know. And in a situation where the licensing cost is beginning to irate you then this is the easiest way to an effective and cost affordable route to go as far as your mail and collaboration solution is concerned. You can't beat it!

DeskNow Mail and Collaboration server

DeskNow is a fully featured and easy to use mail and collaboration server that can handle all the communication and collaboration needs of your company.

DeskNow integrates in a single, easy to administer product:

· fully featured mail server

· advanced antispam technologies, antivirus integration and content filtering

· dynamic webmail interface

· digital email encryption and signing

· document management

· advanced calendaring with meeting planning, free/busy search, shared calendars, task lists, resource booking, iCal publishing (Mozilla Sunbird, Apple iCal)

· Outlook connector to integrate personal and group calendars, tasks, contacts

· SyncML synchronization with Palm, PocketPC, BlackBerry and most mobile phones

· secure Jabber instant messaging with integrated web client

· automatic authentication and account import with Active Directory and LDAP servers

· ... and much more!

All these at an extremely competitive price. DeskNow can be installed on Windows, Linux, FreeBSD, Solaris, Mac OS X, etc.

7 reasons to choose DeskNow

There are many mail and collaboration servers out there. It's easy to get confused by buzzwords and tech speak. Here are a few things that make DeskNow different, in plain words.

No other product offers you all of these. Compare!

1. Online documents integrated with email

Have you ever had to send the same document as attachment over and over again, to different people? Aren't you tired of uploading attachments?

DeskNow provides a full document management section where you can:

· upload and store your documents, brochures, manuals.

· email yor documents easily without uploading

· publish your documents on the web - for everyone to see, or only some customers, optionally with a password, and just send a link instead

Once you experience the usefulness of email+documents integration, you'll never want to go back to the old ways.

2. Smarter email to suit the way you work

Most of us wear multiple 'hats' in and out of the office. Sales person, employee, parent, customer. You often have multiple email addresses, and use (or need) multiple signatures.

DeskNow offers the most flexible tools to manage this reality:

· create as many identities as you need, each one with a different 'from' name, address. Each one with a different signature and logo

· DeskNow can automatically pick the right identity to use depending who you are replying to

· DeskNow also supports auto-filing of replies: for example you can tell it to store all replies to the 'customer inquiries' folder into the 'replies to customers', just to keep things organized.

· share mail folders with colleagues, and decide whether users share the 'read' flag or not

· use advanced mail filters. Automatically store attachments into a given document folder, forward some messages that match a criteria, send a different automatic reply based on the sender (or on the recipient)...

· turn an email into an event or a task with a single click. Simple, but effective!

All these tools make DeskNow not just a mail server, but a powerful customer relationship management tool.

3. The 'now' in instant messaging

DeskNow includes a fully featured, secure, standards compliant Jabber instant messaging server.

Instant messaging is essential for quick office communication, as is faster than emails. It can be used for quick one-on-one chats or group chats.

Use the integrated IM client embedded in the web interface, or any of the hundred Jabber clients available for every device and operating system.

4. Ultimate flexibility in user management

DeskNow offers the most flexible user management options:

· set up unlimited domains, each with its own administrator to manage users, aliases, logos, branding, etc.

· setup unlimited communities for each domain (think of them as office branches or departments in an organization, or classes in a school) each with its own manager and disk quota

· define unlimited user groups (managers, technicians, secretaries) and assign these groups specific privileges for accessing company documents, calendars, emails.

· organize user in user classes, limiting the functionalities that they can access (ex. restrict contractors to use only email, but not instant messaging or calendaring, or prevent students from sending emails outside the system)

5. Scalability when you need it

DeskNow is designed to be scalable.

With simple changes you can add a second, third, or tenth server and build a powerful cluster for higher performance (or high availability).

DeskNow also supports partitioning configurations with front-end systems (mail gateways) and backend systems (mail stores).

Maybe you don't need this today, but why limit your options?

6. Connect your mobile world. Just better.

DeskNow was the first email/groupware server to support the SyncML protocol, which lets you sync calendars, tasks and contacts wirelessly with your pda or mobile phone.

Today DeskNow is still at the forefront, supporting custom selection of folders to sync, default folders, and creating a 'virtual' global folder that includes items (events, tasks contacts) from multiple folders.

7. Easy to administer, plays nice with other apps, even on Linux

Even more on Linux systems, DeskNow is easy to administer and does not take over your entire system.

All operations can be done via the web interface (but there is a scripting API in case you want automation, and this one can be invoked by any programming language and even by a remote server, unlike with other products...).

Desknow enjoys support both nationally and internationally. It can handle small users as well as unlimited users including multi-domain configurations

Why not try a live demo NOW! And consider a migration from your old, expensive system, or a fresh deployment of this exceptional mail and collaboration solution. Try a demo now! Write to the mail above, call the numbers on the editorial page or call 234 (01) 7621193

I will talk about the other one in the next edition. Equally exceptional and exciting. Believe me. Cheers!



Courtesy: OpenSource.Com Limited Nigeria
...the strategic guide to open source.
 

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